Field Service Technician
Job Description
STM Trucks & Machinery is a family owned and operated business that has been serving the industry for almost 50 years. With 4 locations across Southwest Sydney, Illawarra, ACT and Central West NSW, we provide new and used sales for commercial vehicles and construction equipment, along with service, spare parts and finance solutions.
We are proud to serve a wide range of clients across transport, warehousing, construction, infrastructure, civil works, waste management and government sectors. As an authorised dealer for industry-leading brands including Iveco, Fuso, Mercedes-Benz, Freightliner, Kobelco, ASV, Merlo, Hydrema and New Holland, we are committed to delivering excellence at every level.
An exciting opportunity has arisen for a trade-qualified Field Service Technician / Plant Mechanic to join our team at our Smeaton Grange branch, servicing customer equipment on-site across our plant equipment brands.
About the Role
Reporting to the Field Service Manager, you will be responsible for carrying out fault diagnosis, servicing and repairs on customer sites across our plant equipment range, including Kobelco, ASV, Merlo, Hydrema and New Holland machines. Your responsibilities will include:
- Undertaking fault diagnosis, servicing and repairs on customer sites in a time-sensitive, on-the-road environment
- Diagnosing and repairing mechanical, hydraulic and electrical faults on plant equipment
- Maintaining the company service vehicle in a clean, safe and well-organised condition
- Communicating clearly with customers and the workshop team regarding job status and required parts
- Maintaining accurate service records, reports and documentation for all work performed
- Following established workplace health and safety procedures at all times
Working Hours
Full time, Monday to Friday.
Key Requirements
Essential Requirements:
- Trade qualification (Cert III in Mobile Plant Technology or equivalent)
- Current car driver’s licence
- Ability to pass a pre-employment medical
Desirable:
- Previous field service experience
- Current MR (Medium Rigid) licence
- Experience with any of Kobelco, ASV, Merlo, Hydrema or New Holland equipment
- Strong hydraulics and/or auto-electrical fault-finding skills
Skills & Attributes:
- Strong diagnostic and problem-solving skills
- Ability to work independently and manage your own time on the road
- Excellent communication skills, both with customers and the workshop team
- Reliable, punctual and safety-conscious
- Exceptional attention to detail
Benifits & Perks
- Attractive remuneration package
- Company vehicle (MR medium duty truck) provided
- Opportunity to work with multiple industry-leading plant brands
- Ongoing training and genuine career progression
- Supportive, high-performing team culture
- A growing multi-site business with real opportunities to advance